Self-serve help
- Monocle FAQ — gameplay, purchases, multiplayer, cloud sync, accessibility.
- Monocle privacy policy — what we collect, your choices, and how to request deletion.
- About Monocle — product overview on our site.
Before you write in
- Note your app version (Settings → About in Monocle).
- Describe what you were doing when something went wrong (e.g. starting a round, restoring purchases, signing in).
- Avoid sharing passwords, recovery codes, or payment card numbers in email.
Contact
Gameplay and account help: Contact the studio. For privacy-specific requests, use the email in the privacy policy.
Purchases
Monocle uses Apple for in-app purchases. Use Restore in the app if needed; refunds and some purchase history are handled through Apple.